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COMPLETE SECURITY SOLUTIONS

Freephone 0800 019 3999

Personal customer service when you need it most.

FAMILY OWNED BUSINESS

With in-house experts in both electronic and physical security, Premier will provide the complete security solution to protect your property and those within it. Founded over 40 years ago, Premier has an extensive and diverse client base yet still remains a family owned business committed to delivering a personal, professional service.

OUR PROMISE

Premier installs reliable high-quality systems and believes in an honest pricing structure that doesn’t offer short term discount for long term gain, hidden costs or tied rental agreements. We do provide value for money; we do not compromise your security, reliability or quality of workmanship in order to achieve the lowest price. We promise to value you as a customer and look after you throughout our relationship.

OUR SERVICE

Premier’s experienced surveyors will design a professional security solution for you. Our specialist engineering team will install to the highest standards and the service team will ensure the integrity of your security is maintained at peak performance. A 24 hour technical support and proficient office administration team complete the all-round service provided by our security vetted professionals.

PERSONAL SERVICE

When you contact Premier, your enquiry will be handled by our inhouse team. We know in times of emergency it is vital that you speak with your security provider quickly and efficiently.  With Premier you won’t have to go through complicated automated systems; we are there to answer your call straight away.

DEDICATED ENGINEER SUPPORT TEAM

To those customers with a live maintenance agreement, our dedicated support team are available 24/7, day or night. Premier engineers have years of experience in the security industry and will be able to help with whatever issue you are facing. In the unfortunate event your home or commercial property’s security is compromised, or you have a fault with the system, our team will be at the end of the phone to assist you. If the problem cannot be resolved over the telephone, an engineer will be dispatched to your property straight away ensuring a quick speed of response.

EXPERT TEAM OF ENGINEERS

For your peace of mind, our expert team of engineers are all security vetted under our NSI Gold accreditation. This team of professionals will install security systems to the highest quality, will resolve any faults or breakdowns effectively and will carry out regular maintenance to preserve the efficacy and reliability of your security system.

We understand the importance of great customer service, especially when it comes to security for your home or commercial property. As a family run business with decades of experience, we promise to be available whenever you need us 24/7. To find out more about the customer service processes we have in place, or to enquire about a security system for your home or commercial property, contact our team.

OUR PROFESSIONAL STANDARDS

In addition to our National Security Inspectorate (NSI) Gold status, we are members of the Master Locksmiths Association (MLA) and Eurosafe UK, and comply with ISO 9001 quality management system standards. The Association of Insurance Surveyors (AiS) approve all Premier safes. We also work hard to ensure we meet the exemplary standards of service and reliability demanded by the police, fire service and insurance industry.

WORKING WITH OTHER PROFESSIONALS

Our aim is to design security that is right for your property. With this in mind we work closely with other professionals to ensure that your security is designed specifically to satisfy your needs and also those of other service providers. As specialist suppliers of both physical and electronic security, we are the perfect partner for all security design and build projects.

ARCHITECTURE AND DESIGN

Architects and interior designers require security that blends aesthetically with the environment, insurers want to know that their risk is protected and you want to know that your property is safe. Using our 40 years’ experience and an initial consultation with all concerned, we will design the correct security solutions that meet the requirements of all parties involved. Once the design is approved our project management team will coordinate the work with your builders and other tradesmen to ensure a smooth installation process.

RISK AND INSURANCE

Our close relationship with many of the UK’s leading insurance companies helps us to fully understand their requirements, current trends in losses and recent threats to our clients’ security; information we use in the design of your system. We will also liaise with the police and other emergency services to ensure you receive the right response to a call from your system. Working closely with other professionals results in a specialised security solution for you and your property.

OUR INVITATION TO YOU

At Premier, we want to show you the true face of our company and allow you to meet the people you are going to trust with your security. With this in mind we invite you, your architects, interior designers or insurers to visit our showroom to meet the team, view products and discuss your requirements.

Call our head office on 01732 764444 to arrange an appointment to visit us.

REQUEST YOUR FREE PROFESSIONAL SURVEY TODAY

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NAVIGATION

CONTACT US

Head Office
Unit F4
Chaucer Business Park
Sevenoaks
Kent TN15 6PL

CERTIFICATION

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Premier Alarms Ltd. Registered in England. Registered Address 2 Lakeview Stables, Lower St Clere, Kemsing, Kent, TN15 6NL. Company Number 02194980

ARRANGE YOUR FREE PROFESSIONAL SURVEY

Simply fill out the form below or call one of our expert team on 0800 019 3999 to register your interest in a FREE professional survey.

UNHAPPY WITH YOUR CURRENT SECURITY PROVIDER? LET US KNOW

You don't need a Premier System to get Premier Service

Premier is pleased to take over the maintenance of any existing security system, extending the same high level of professional service and competitive rates as those enjoyed by thousands of our regular customers.
Free professional survey
Unhappy with your existing provider?
Make a Payment